THE LEGAL STUFF
PRIVACY POLICY
Last updated: October 2025
Incidental Character Consulting LTD (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This policy explains how we collect, use, and safeguard information when you visit our website, incidental-character.com.
1. Information We Collect
We may collect and process the following personal data:
- Information you provide directly, such as when you contact us via the website form or by email (name, email address, and message content).
- Technical data automatically sent by your browser, such as your IP address, browser type, and pages visited.
We do not use analytics or tracking cookies.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries or messages.
- Maintain and improve our website.
- Comply with legal obligations.
We do not sell or share your personal data with third parties for marketing.
3. Lawful Basis for Processing
We process your data on the basis of:
- Consent – when you voluntarily provide information (e.g. via a contact form).
- Legitimate interests – to operate and secure our website.
4. Data Retention
We keep personal data only as long as necessary to respond to your enquiry or fulfil any legal obligations.
5. Your Rights
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent
- Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk
6. Data Security
We take appropriate measures to protect your data from unauthorised access or disclosure.
7. Contact
For privacy-related enquiries:
Incidental Character Consulting LTD, United Kingdom
COOKIE POLICY
Last updated: October 2025
Our website does not use non-essential cookies or tracking technologies. We only use minimal, essential cookies required for basic site functionality (for example, to secure forms or manage server sessions). If this changes in the future, we will update this policy and request your consent before setting any non-essential cookies.
LEGAL NOTICE
This website is operated by:
Incidental Character Consulting LTD Registered in England and Wales
Company number: 16632510
Registered office: 6A Mostyn Avenue, West Kirby, Wirral CH48 3HW
Email: jen@incidentalcharacter.com
Website: https://incidental-character.com
Director: Jennifer Hogan
ACCESSIBILITY STATEMENT
Incidental Character Consulting LTD is committed to ensuring that our website is accessible to as many people as possible, including those with disabilities.
Our Approach
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, ensuring:
- Clear, readable text and good colour contrast
- Alternative text for images
- Keyboard navigability
- Compatibility with screen readers
If you experience any accessibility issues, please contact us so we can improve: jen@incidentalcharacter.com
We review our website regularly to enhance accessibility and usability for all visitors.
DISCLAIMER
The information on incidental-character.com is provided for general informational purposes only.
While we make every effort to ensure that the information is accurate and up to date, we make no representations or warranties of any kind, express or implied, about its completeness, accuracy, reliability, or suitability. Any reliance you place on such information is therefore strictly at your own risk. We are not responsible for any loss or damage arising from use of this website or the information provided. Links to other websites are provided for convenience; we do not endorse or accept responsibility for their content. If you require specific advice related to your situation, please contact a qualified professional.